Frequently Asked Questions

You will have to email the website admins and ask them to change it for you. Use the form here to contact the website administrators.

When you paste from Word or any other text editor lots of other hidden information comes with it. The best thing you can do to avoid problems is to use the "Paste From Word" button in the text editor. It looks like this:  and will bring up a little window, where you can paste your text safely.

If you have pasted already and it shows you all that code, click on edit and switch to "Plain Text Editor" and delete everything. Go back to "Rich Text Editor" and paste your text using "Paste From Word"!

If you have tried different spellings then maybe the organisation is not in the directory. You can suggest an organisation to be added by emailing us all the details, including organisation Name, Address, Telephone Number, what they do and website address and we will update the directory as soon as we can.

The directory is a list of organisations covering offender resettlement in the London area. You can search by Name, Borough, or you can search by topic or issue

If you are a registered user you can set up a new group, but please make sure your question doesn’t fit in with any of the existing groups first.

We are doing our best to keep the network secure, however we suggest that you choose a username that is not similar to your real name or your email address You are responsible for any information that you post on the network, and need to make sure that you don't post any information that would make it possible to identify you. If you are worried about someone finding out that you have visited this site make sure you log out when you leave the site, delete all the private data your browser stores (browsing history, cache, cookies, temporary files etc).

Only the Freeasabird team, which includes both staff and volunteers will see registration details, and they will keep them in the strictest confidence. If you want to know more about how we store information please click here.

The freeasabird network is password protected and only members can gain access. We also monitor all blog posts to make sure it is as safe as it can be. However you should always think before you post things online and ensure that you don't post any personal details in the public areas. i.e.:- name, address, telephone number, details of your offence, prisoner number, email address

If you want to know more about our monitoring please click here. If you want to know more about the protection of your data, please check the site’s Terms of Use and read from Data Processing Purposes onwards. 

You can, but you don't have to.  For your protection we make sure that when you are using the network only your username will be visible to others.  Any personal details are subject to the Data Protection Act and as such we take special care for their storage and usage.

No, as long as you are a woman, and have access to the internet and have had dealings with the criminal justice system you can register as soon as you like. Once you have input and sent us your details it takes about 24 hours to get you up and running, confirmation will be sent to your e-mail once this is done.

If you are a woman offender or ex-offender, you can sign up by filling in the form here.

If you are a friend  or family, or work with women in the criminal justice system you can sign up as a supporter here.